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Browse through our photo gallery below to discover the quality behind Wool and Madder’s cleaning and restoration services.
Professional Services
Rug Cleaning
We are able to clean any type of hand made and machine made area rug. Our three step process is simple and effective.
Prior to any type of cleaning, We will take the time to measure the rug and inspect it for anything that may require special attention. During this process we will point out areas where the rug may be fragile and need attention.
The first cleaning step is to remove as much dry soil as possible. We use a dusting machine that will gently beat the rug from the back using leather strips. This method is very effective and gentle to the rug. We will oftentimes use compressed air to further remove dry soil.
The second step is stain work and wet-washing. We will take the time to work on stains prior to washing the rug. We then wash your rug using cold water and cleaning agents specific to the fibers found in your rug. We then run a scrubber to the pile. Finally we will rinse the rug using clean water until no more soil is present. No harsh chemicals or perfumes are ever applied.
The last step is drying the rug and finishing touches. Once the rug is completely dry. We will then comb the fringe, groom the pile, and give it one last thorough vacuum.
The end result is a rug with a soft clean pile and free of odors.
Rug Restoration
Although fine wool rugs are extremely durable, they can be subject to damage from any number of sources, including moths, pets, excessive vacuuming with beater bars, heavy foot traffic, sun-fading and water spots.
Wool and Madder specializes in rug repair and restoration. From small repairs to edge wrapping to a full restoration, we are your one-stop shop for returning your fine rugs to their original glory. We are experts at color matching and yarn selection.
A list of our services includes hemstitching the ends, patching, tinting, adding new fringe, blocking, shearing and resizing. We strongly recommend cleaning any rug prior to repairs. Extremely fragile rugs are screened to protect them during the cleaning process.
Please contact us to diagnose the best solution for your rug. We are happy to provide guidance on wrapping and shipping.
Working With Us
We specialize in the cleaning and restoration of hand-made oriental rugs and beyond. If your rug requires expert restoration or a thorough cleaning, we are here to assist you. We will be happy to take as much time as necessary to address any questions you may have. We would be happy to provide an informal assessment of your rug such as age, origin and value.
North Carolina (Research Triangle Area)
We offer complimentary pick-up and delivery for area rugs with a minimum of 50 sq ft within our service area. For locations beyond 25 mile radius from Zip code 27713, a flat $40 transportation fee applies for each trip.
Our service area includes the following cities:
Durham, Chapel Hill, Raleigh, Pittsboro, Cary, Apex, Hillsborough, and Mebane.
Nationally
We work with clients all over the country. We will walk you through the process of wrapping and shipping your rug to us.
We recommend using UPS Ground and FedEx Ground for packages that are 150 LBS or less. Small rugs or flatweaves can be shipped using a cardboard box. Medium and large size rugs should be wrapped using heavy plastic such as Tybek paper.
Let Us Find The Perfect Rug
We have access to hundreds of rugs from around the world. From contemporaries to traditional, antique or new, and everything in between. We would be happy to hunt for the perfect rug for you. Send us an inquiry with any questions.
In the meantime, explore our curated selection of rugs currently in stock and ready for your home. Visit our [Shop Page] to discover unique pieces that might be just what you’re looking for.
Frequently Asked Questions
We’ve prepared the following answers to our customer’s most common questions. If you have an inquiry that is not addressed here please contact us.
We do offer complimentary pick up and delivery for area rugs with a minimum of 50 sq ft within our service area.
For locations beyond 25 miles from zip code 27713, a flat $40 fee applies for each trip.
Service area includes:
Durham | Chapel Hill | Carrboro | Raleigh | Apex | Cary | Hillsborough | Mebane | Pittsboro.
ShareWe specialize on all hand-made and machine made rugs. We clean and repair the following:
Persian, Turkish, Indian, Chinese, Tibetan, Pakistani, Afghani, Caucasian, Dhurries, Karastan, Wilton, Belgian, Navajo and many more.
ShareWe do. Pads keep rugs in place, help reduce wear and make the rug feel plusher under foot. Some of the the pads we offer are washable.
We offer the best pads in the market, Sultan (waffle) , Durahold (felt) , and Eco Supreme (pet and spill proof).
Call us at (919) 306-5916 with any questions.
ShareDepending on our intake the average turnaround is 10-14 business days.
ShareWe calculate the cost of cleaning based on square footage size and quality of rug. Regular cleaning is $3.40 If animal urine is present or-the rug is prone to color bleeding, we charge an additional $.50 per sq ft.
For a free quote over the phone you can call is directly at (919) 306-5916
ShareYes. After determining what is the best pad for your specific needs, we will custom cut it.
Give us a call or send us your pad order at [email protected]
ShareYes. Seeing the rug in person is always best but we understand that is not always possible. Send us photos of your rug including the back and we should be able to tell you where it was made and its approximate age.
ShareYes. We offer a tutorial on how to fold, roll and package your rug. We can help with the shipping process as well.
ShareWe do all kinds. From small corners and edging, to major reweaves, moth damage repair, and resizing.
ShareWe will make every effort to safely remove stains from your rug before and during the washing process. However, we can’t guarantee the complete removal of every stain. Certain factors, such as the type of stain, the fiber composition of the rug, the age of the rug, and any previous treatments can affect the outcome.
We assess every rug individual and apply the most effective cleaning methods available. If a stain proves particularly stubborn, we’ll discuss alternative solutions with you.
ShareWe don’t unfortunately. We are currently working on getting a larger location where we will be offering long term storage.
ShareAbout Us
Alberto Balderas brings 25 years of experience in the fine rug industry to Wool and Madder. From cleaning and repair to origin and construction, Alberto is one of the leading experts on rugs in The Triangle. His retail background gives Alberto a unique perspective on both the type and size rug the will be perfect for your space, as well as the knowledge to maintain its luster and sheen. In addition, he has sourced hand-made rugs around the world, including Afghanistan, Tibet, India, Nepal and Pakistan, and is a walking encyclopedia on the history and techniques of each country.
Feel free to call or email us and avail yourself of his expertise.
Contact Us
We are here to provide you with exceptional service and answer your questions. Please get in touch by calling or emailing us. You may also fill out the web form below and we will follow up with you.
