We will make every effort to safely remove stains from your rug before and during the washing process. However, we can’t guarantee the complete removal of every stain. Certain factors, such as the type of stain, the fiber composition of the rug, the age of the rug, and any previous treatments can affect the outcome.
We assess every rug individual and apply the most effective cleaning methods available. If a stain proves particularly stubborn, we’ll discuss alternative solutions with you.